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Service Report

Section A (To be filled by installer):

Site Name *

Date of Service * +

City *

State *

Project Manager Name *

Number of techs in attendance *

Technician Name *

Technician Phone Number *

Service duration (hours) *

Serial Number of BEAM unit (Located on unit or back of the keyboard) E.g. EP20xx-xx or BM1K20xx-xx *

Height from floor to bottom of projector *

Image Size L x W *

Please mark in the designated checkbox, General maintenance: *

Confirmed system is safe and secure

Take after photos of the image and hardware replaced

Clean any dust or debris from BEAM units (inside and out)

Return Service Hardware - Tech responsibility (See return label enclosed) package carefully in original box

Hardware Replaced *

Lamp replacement

Tinkerboard

Projector

Camera

Amplifier

Speakers

Cables

Full Unit

Other

Faulty Model PC *

New PC Model *

Faulty Model Projector *

New Projector Model *

Other Scope of Work Performed *

Faulty Projector S/N *

New Projector S/N *

Faulty PC Service Tag *

New PC Service Tag *

Faulty Unit S/N *

New Unit S/N *

When you arrived was there electric to the BEAM? *

Yes

Were you able to restore power? *

Yes

Image is squared and focused *

Yes

Keyboard confirmed functioning *

Yes

Internet connection available *

Yes

Sound confirmed functioning *

Yes

Was the case resolved? *

Yes

Did you checkout with EyeClick Support? *

Yes

EyeClick Support Agent Name *

If you answered no for any of the above, please explain:

Additional Comments

Send me a copy by email

Mounting Elements (show points of attachment to the projector) *

Mounting Elements (show points of attachment to the support) *

Ceiling and Image View (capture both the BEAM unit and image on the floor) *

Projected Image (capture entire floor area) *

Additional Images

By clicking next you will submit the above information and move to Section B to be filled out by the client