• Default credit terms are NET 7 days
• Unishippers invoices at least once per week from billing.egl@unishippers.com 
• Billing inquiries and disputes need to be filed within 3 business days
• If you have special billing requirements or need additional backup, please notify us at billing.egl@unishippers.com

To support the credit extended to the business named above (“Customer”), the undersigned (“Guarantor”) personally commits to ensuring that all financial obligations with Edgewood Global Logistics, LLC dba Unishippers 1701 are met in a timely manner.

Guarantor’s Commitment

• The Guarantor agrees to take personal responsibility for any outstanding amounts, including shipping charges, late fees, and collection costs.
• This commitment remains in place even if there are changes in business ownership or status.
• Unishippers 1701 may reach out directly to the Guarantor if the Customer is unable to fulfill its payment obligations.
• The Guarantor authorizes a credit inquiry to help assess financial responsibility.
• If any part of this agreement is determined to be invalid, all other terms will still apply.

We appreciate your partnership and are here to support your shipping needs. Please don’t hesitate to reach out with any questions.

Payment Terms

• Each invoice is due and payable within 7 days from the invoice date, as indicated on the invoice.
• If the Customer’s account becomes delinquent, the Customer agrees to pay at the standard list rate rather than any previously applied discounted rates.
• Customers must pay all invoices in full before submitting any claim or requesting an invoice adjustment.

Dispute Resolution & Claims

• Customers must notify Unishippers 1701 of any billing disputes within 7 days of receiving the invoice. After this period, charges will be considered valid, and disputes may be denied.
• Unishippers 1701 is not liable for freight claims or any special, incidental, or consequential damages resulting from lost, damaged, or late shipments. Customers agree to be bound by carrier rules and regulations as stated in their service guides and airway bills.

Late Payments & Collections

• If payment is not received by the due date, Unishippers 1701 may:
• Apply a late fee of 8% of the past due balance and/or charge interest at a rate not exceeding the maximum legally allowed in the applicable jurisdiction.
• Revoke discounts and modify payment terms on future transactions.
• Process past-due payments using any payment method on file.
• Take collection actions, including engaging third-party agencies or legal proceedings.
• Collections will be based on the standard list price plus collection fees and interest. The Customer is responsible for all collection costs, including reasonable attorney fees and court costs.

Credit & Payment Policies

• Unishippers 1701 reserves the right to:
• Place COD (Cash on Delivery) or CIA (Cash in Advance) restrictions on past-due accounts.
• Suspend or cancel shipments if there are concerns regarding the Customer’s creditworthiness.
• Perform credit inquiries and use third-party reporting agencies for credit assessment.

Credit Card & Payment Surcharges

• Credit Card Processing Fees: Unishippers 1701 may apply a processing surcharge for credit card payments, which will not be reflected on the invoice.
• Wire Transfer Fees: Customers are responsible for any bank charges related to incoming wire transfers.
• Returned Check Fee: A $35 fee will apply to any returned checks.

Change of Business Ownership

• Customers must notify Unishippers 1701 in writing, via certified mail, within 30 days of any change in business ownership, name, or structure.
• The original owner(s) remain liable for all outstanding balances incurred before Unishippers 1701 receives and acknowledges the ownership change in writing.

Personal Guarantee

The undersigned personally guarantees full and timely payment of all obligations, including interest, collection fees, and legal costs. This guarantee remains in effect until the Guarantor provides written notice via certified mail, with a minimum 7-day notice period before termination. Any outstanding charges before the termination date remain the Guarantor’s responsibility.

Governing Law & Dispute Resolution

• This Agreement shall be governed by and construed under Illinois law.
• Any disputes arising from this Agreement shall be resolved through binding arbitration in Illinois, following the rules of the American Arbitration Association.
• The Customer waives the right to a jury trial and class action lawsuits in any legal matter related to this Agreement.

Business Credit Certification

Overview

Freight carriers do not require pre-approval for additional charges incurred during the transportation of your shipment. These charges are assessed based on the carrier’s tariff and operational requirements and will be billed as incurred.

Additional Charges & Fees

LTL carriers may apply additional fees due to, but not limited to, the following circumstances:

• Reweigh & Reclassification – If the actual weight or freight class differs from what was originally declared, carriers will adjust the cost accordingly.
• Limited Access Delivery – Deliveries to locations such as schools, churches, construction sites, storage units, and military bases may incur additional fees.
• Inside Delivery – If the driver is required to bring freight beyond the loading dock or inside a building, extra charges will apply.
• Liftgate Service – If the destination does not have a loading dock and liftgate assistance is needed, a liftgate fee will be added.
• Residential Delivery – Deliveries to residential addresses, including businesses operating from a residence, will be subject to additional fees.
• Delivery Appointments & Reattempts – If the carrier requires an appointment or must make a redelivery attempt, fees will be assessed.
• Detention Fees – If the driver is delayed at the pickup or delivery location beyond the free allotted time, detention charges will apply.
• Storage Fees – If a shipment is held at a terminal due to consignee unavailability or refusal, storage fees will be charged.
• Address Corrections – If the pickup or delivery address needs to be updated after the shipment has been dispatched, an address correction fee will be applied.

Billing & Payment

• Additional charges will be billed as incurred and reflected on the final invoice.
• Unishippers is not responsible for carrier-imposed charges and cannot waive or dispute them on behalf of the shipper.
• All invoices must be paid in full, including any additional fees assessed by the carrier.

Customer Acknowledgment

By booking an LTL shipment with Unishippers, you acknowledge and accept that additional charges may be applied by the carrier without prior approval.

Unishippers is committed to assisting our customers in the claims process in accordance with carrier regulations. While we understand that damages and losses can occur, it is important to follow the appropriate procedures to ensure the best possible resolution.

• Claim Submission Timeline: Customers may submit claims to Unishippers within one (1) year from the date of shipment. However, please note that each carrier’s tariff and terms of service determine the final claim deadline, which may be shorter than one year. As a result, Unishippers cannot guarantee claim acceptance if it falls outside the carrier’s specific timeframe.
• Carrier Terms Apply: All claims are subject to the terms and conditions set forth in the respective carrier’s tariff. This includes, but is not limited to, liability limits, required documentation, and filing deadlines.
• Required Documentation: To expedite claims processing, customers must provide all required documentation, including the Bill of Lading, delivery receipt, photographs of damages (if applicable), invoices, and any additional supporting evidence requested by the carrier.
• Carrier Claim Determination: Unishippers will facilitate the claim submission on behalf of the customer; however, the carrier has the sole authority to approve, deny, or adjust claim payouts based on their tariff rules.
• Payment of Freight Charges: All transportation charges must be paid in full prior to claim settlement. A pending claim does not relieve the customer of their obligation to pay for the shipment.
• Filing Assistance: Unishippers will assist in filing claims and following up with the carrier, but customers are encouraged to act promptly and monitor their claims closely to ensure compliance with carrier deadlines.

For further information on carrier-specific claim policies, we recommend reviewing the respective carrier’s tariff or contacting Unishippers customer support for guidance.

UPS Small Package Terms: 

The verified company above is joining Unishippers for the purpose of obtaining discounts and receiving other benefits on UPS shipping services. Customer agrees to be bound by the UPS terms and conditions outlined in the UPS Service Guide available at UPS.com.

Unishippers is neither an insurer nor an insurance broker. UPS default insurance coverage is a maximum $100 per shipment and additional shipment Insurance can be purchased on a per shipment basis for an additional fee. Customer acknowledges that Guaranteed Service Refunds due to late deliveries must be reported to Unishippers no later than 15 days from delivery date for disputes to be considered valid under UPS Terms & Conditions. All claims will be processed, approved, and paid by UPS Claims. Unishippers is not liable for any claims, special, incidental or consequential damages as a result of lost, damaged, or late shipments.

Palletized Freight Terms: 

The above company is joining Unishippers for the purpose of obtaining discounts and receiving other benefits on shipping services. Customer agrees to be bound by the rules and regulations of the selected carrier (National Motor Freight Traffic Association Guidelines:  NMFTA ). Unishippers will not be liable for claims or any special, incidental or consequential damages as a result of lost, damaged, or late shipments. Customer acknowledges that any damage claims or disputes of billed carrier charges must be reported to Unishippers no later than 30 days from delivery date (5 days for concealed damage) for disputes to be considered valid.  Customer also acknowledges that in the event of a carrier damage claim, all transportation charges must be paid prior to the carrier processing the claim.  

Unishippers shall not be liable for any loss, damage, or delay caused by circumstances beyond its control, including but not limited to carrier delays, acts of God, labor disputes, governmental actions, or disruptions in transportation networks. In no event shall Unishippers be liable for indirect, consequential, special, or incidental damages, including lost profits, even if advised of the possibility of such damages.

All claims for lost or damaged shipments are subject to carrier rules and liability limits. Unishippers is not responsible for carrier claim decisions. Freight charges must be paid in full prior to processing claims. Claims must be supported by photographic evidence, invoices, and signed delivery receipts documenting damage at the time of receipt.

 Billing & Payment Terms: 

Customer is responsible for payment of all shipments made under their assigned account number. All shipments are invoiced on a weekly basis.  Payment terms are 7-days as listed on your invoice. Accounts exceeding NET 30 days may be subject to suspension. 

Autopay:

I understand that my account will be charged based on the terms outlined above in the Autopay Section, and that I will continue receiving invoices weekly via e-mail (when applicable) and that I can cancel weekly automatic payments by emailing sales.egl@unishippers.com at any time.

Credit Limit:

All new accounts enrolled in Auto-Pay are set up with a default $3,000 credit limit.  I represent that I am a duly authorized officer of the Company and that all of the above information is true and correct. Company agrees to make payments according to the terms shown on each invoice and to pay late fees, interest and attorney’s fees if not timely paid. Company authorizes Unishippers to perform credit verifications, including references, credit history, and credit reports and to release credit information.

If you require additional credit, please let your sales representative know and they will get with our credit management team for approval.  Additional credit approval may include a review of your credit as reported to major credit bureaus. Unishippers Credit Team reserves the right to review your credit with the major credit bureaus and/or adjust any credit limit up or down based on the demonstrated creditworthiness of the account at any time. 

Inactive Accounts:

For security reasons and to ensure fraudulent charges are not billed to inactive accounts, UPS may cancel any account that is inactive for more than 60 days.  This may be done without any prior notification. 

From time to time, we may be required to change these terms and conditions for business, practical or legal reasons. Notice will be provided 15 days in advance electronically.